Patient Resources

Language and Translation

At GRMDC, we are committed to ensuring that all members of our multilingual community receive the care and information they need in their preferred language.

Access to Qualified Medical Interpreters

Our partnership with Boston Medical Center provides professional medical interpretation services for patients and families who prefer to receive health care information in a language other than English. For patients who are deaf or hard of hearing, TTYs and assistive listening devices are available upon request. Please confirm your preferred language with our front desk.

Please do not bring anyone to interpret for you or use family members for medical interpretation, as this is not allowed under federal law.

150+ Languages Available

These services are available free of charge, 24/7 in-person, over the phone, and via video, covering more than 150 languages, including the top 15 spoken in our community:

Spanish
Albanian
Haitian Creole
Greek
Portuguese
Cape Verdean Creole
Vietnamese
Arabic
Amharic
French
Mandarin
Cantonese
Somali
Tigrinya
American Sign Language

Written Translations and Patient Support

In addition to interpretation services, Boston Medical Center provides written health materials, including after-visit summaries and MyChart access in various languages, ensuring all patients have the resources they need to manage their care.

 

For more information, contact Boston Medical Center’s Interpreter Services at 617.414.5549.
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We know our patients as people — their language, culture, and racial and gender identities — so we can better understand how those factors influence their health.

Dr. Jennifer Trieu, MD, Medical Director

Jennifer Trieu